Returns & Exchanges

Returns, Refunds & Exchange

1.Eligibility:

You may request a return/exchange within 7 days of delivery if the product is defective, damaged, or wrong item sent

2.Conditions:

The item must be unused, unworn, unwashed, with all original tags and packaging intact

3.Process:

Contact us on WhatsApp 03155765508 with your order number and photos of the issue. After approval, we will arrange pickup.

4.Refund:

Once the item is received and inspected, refunds will be processed within 7-10 business days to your original payment method or as store credit.

5.Non-returnable Items:

Sale items, accessories, and intimate wear cannot be returned due to hygiene reasons.

6.Exchange:

Subject to stock availability. If the replacement item is unavailable, a refund will be issued.